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Frequently Asked Questions
Access: How do I log on to the player?
Display: I'm not seeing anything on the monitor?
Display: Installed a new monitor and it doesn't work correctly
Display: Why am I seeing weird colors and red speckles on the monitor?
Internet: Do I need to have Internet access?
Media: Can I play Power Point files on Pro-Player Plus?
Media: How do I change the looping scene?
Media: How do I create and play a list of scenes?
Media: How do I load media on to the player?
Media: How do I play a different scene?
Media: How do I properly name media files?
Media: What are the file rendering specifications for a multi-monitor array?
Media: What file types does Pro-Player Plus support?
Mode: How do I change a player from master mode to slave mode?
Power: Do I need to order 24 hour power?
Power: How do I power up the player?
Power: What happens if Pro-Player Plus loses power?
Setup: How do I set up a player?
Setup: How do I setup multiple players in an array?
Support: Can I get remote support by using my cell phone to access the private tech lab?
· Last modified: 07/03/2019 20:21 by
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